Service Design and Transition Manager

Recruiter
Spring Technology
Location
Milton Keynes
Posted
10 Aug 2017
Expires
16 Aug 2017
Are you looking for your next career move, a chance to become part of an established and sustained company, or just simply looking for a change, then this is a chance not to be missed Spring Technology are currently recruiting on behalf of one of our leading public sector clients. Based in Milton Keynes on an initial 5 month contract the client is looking for an experienced Service Design and Transition Manager. Responsible for service design, service catalogue, service transition, operational readiness and acceptance into service. Establishment of close working relationships with both UK and Regional teams, with this role providing a key interface between the service delivery, project and commercial teams. Lead on the definition and design of new operational processes to ensure that the appropriate level of governance is in place to manage changes to existing and implementation of new services. Essential- Experience of defining and implementing process frameworks to support the delivery of Global services Experience of managing the delivery of change in relation to non IT services Experience of managing the delivery of risk management ITIL foundation certificate (or willingness to complete training within the first 6 months) Ability to present complex information in an understandable and compelling manner Excellent planning skills with ability to work to defined schedules Strong communication skills, both verbal and written Desirable- ITIL Expert Qualified and a excellent knowledge of the ITIL Framework . Experience and knowledge of ITIL best practice to Expert level Process design and re-engineering experience Experience of ISO 9001 Prior experience of working within a business critical ITIL based service Excellent Microsoft PowerPoint /Excel skills The successful candidates must hold SC Clearance or be willing to go through the governmental vetting check. If this role sounds of interest to yourself and you are suited to this role please send your CV to or give me a call on 0121 234 9213 All candidates will be spoken to regarding this role prior to submission of the CV, Spring Technology is acting as an Employment Business in relation to this vacancy. Spring Technology is an Equal Opportunities employer; we welcome applicants from all backgrounds. This job was originally posted as www.cwjobs.co.uk/job/75471216