Personal Injury Claims Handler

Oliver James Associates
Milton Keynes
£25k - £30k pa + bonus, benefits
10 Aug 2017
16 Aug 2017
Oliver James Associates is working with a motor insurance business that is looking to hire Experienced Motor Claims Handlers. Based at their Milton Keynes Head Office, you will be responsible for a caseload of complex motor claims which will include personal injury. You will also ensure you deliver an excellent level of customer experience whilst following strict FCA regulatory guidelines including TCF. Role Responsibilities: - Investigating and settling complex personal injury motor claims files through to settlement - Liaising with police forces, legal experts and third parties to ensure a satisfactory conclusion of all claims files - Working closely with the Claims Manager on claims strategy and process improvement - Technical lead for more junior handlers, providing a technical guidance and support Skills / Knowledge Required: - 2 year's motor claims experience, with a strong understanding of personal injury cases - Strong understanding of the MOJ Portal, up to and including stage 3 - Strong motor insurance policy and product knowledge - Commercial awareness of the motor insurance industry - Ability to work in a target driven environment - Strong customer service ability - CII or relevant insurance qualification preferred - Legal qualification preferred In return you will be offered a highly competitive basic salary, bonus, benefits and possible funding for further qualifications such as CII / Dip CII For more information please contact Sunil Talati at Oliver James Associates: or

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