Workshop Service Controller

Recruiter
I & M Consulting
Location
Milton Keynes
Salary
Negotiable
Posted
05 Aug 2017
Expires
16 Aug 2017
Sector
Engineering
Workshop Service Controller This is an opportunity to join an expanding organisation, that prides itself on the development of it's staff, and offering a first class service to it's customers. Due to expansion this is a new role reporting to the Service Manager, and is suited to someone with an Engineering working background of Agricultural Machinery, Automotive, Fork Lifts, Plant Machinery, or any other Vehicle Engineering. Duties of the Service Controller: Dealing with customers queries with regards to breakdowns Diagnosing faults over the phone Planning the workload for the Fitters Works in accordance to the company quality assurance guidelines Develops an effective working relationship with the Service Manager and Fitters Maintains a healthy and safe working environment. Contributes to the motivation of workshop fitters Ensures customers work is completed within agreed deadlines Making sure Parts are ordered as required Is able to effectively contribute in recognising and improving work processes so as to drive greater efficiency Any other duty as required by management commensurate with the post Hours 8am - 5.30pm plus the occasional Saturday morning Salary negotiable Key words: Plant fitter, plant hire, construction machinery, earth moving, hire controller, service engineer, service controller, mechanic, hgv, agricultural machinery, technician, engineer,

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