Account Manager - Part-time

Ideal Personnel & Recruitment Solutions Ltd
Milton Keynes
£31,000 per annum Pro-rata
30 Jul 2017
16 Aug 2017
Our client has a permanent, part time vacancy for an Account Manager . This role is to assist with the operational tasks for the business, support ongoing projects in this area as well as manage relationships with internal and external business partners.The hours are flexible, but will be 17.5 per week with a requirement to work Thursday and Friday afternoons. Responsibilities will include: · To liaise with all business partners to ensure they comply with agreed targets and obligations whilst maintaining a positive customer relationship · To contribute to the research, analysis, change and development ofboth existing and new business activities or methods in line with overall strategy · Development of strong relationships with all business partners · Delivery against defined KPIs/targets in accordance with agreed time frames · Successful implementation of change requests · Contribution to project deliverables · Delivering presentations to small and large audiences The successful candidate will hold a level 5 qualification on the Qualification Credit Framework (QCF). This equates to: · Certificates of Higher Education · Foundation Degree · Higher National Diplomas · ILM5 Diploma in Coaching and Mentoring or Management/Service Improvement · CII Level 4 Diploma and working towards ACII In addition to this we require: · 1-3 years account/service management experience, preferably within an externally facing customer service/data led environment · Strong relationship management skills · Planning capability · Excellent communication skills (written, oral and presentation skills) · Strong influencing and negotiating skills · Proven delivery of excellent customer service · Experience of delivering presentations to groups of varying sizes · Experience of creating/writing project documentation Due to the large number of responses we receive it is not always possible to respond to every application. We will only contact those candidates short-listed for this role. If you have not heard from us within 7 days please assume you have been unsuccessful on this occasion. If you wish to apply for further roles please do so. We will retain your details on file and contact you should a suitable vacancy become available. This job was originally posted as

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