Senior - Claims Handler

BCT Resourcing
Milton Keynes, Buckinghamshire
£24,000 - £27,000 per annum
15 Mar 2017
12 Apr 2017
Contract Type
Full Time
Our company is working with a motor insurance business that is looking to hire Senior Claims Handlers. Based at their Milton Keynes Head Office, you will be responsible for complex motor claims files from initial notification through to settlement. Along with this you will work on various fraud management issues and ensure the highest level of customer experience.

Role Responsibilities:

* Investigating and settling complex motor claims files from initial review through to settlement
* Liaising with police forces, legal experts and third parties to ensure a satisfactory conclusion of all claims files
* Logging claims onto the MOJ portal system, up to and including stage 3
* Working closely with the Claims Manager on claims strategy and process improvement
* Technical lead for more junior handlers, providing a technical guidance and support

Skills / Knowledge Required:

* 2+ years' experience in a motor claims handling role, gained at a reputable motor insurer or legal organisation
* Knowledge of personal injury claims, including working knowledge of the MOJ portal
* Strong legal assessment skills and thorough understanding of litigation
* Commercial awareness of the motor insurance industry
* Ability to work in a target driven environment
* Strong customer service ability

For more information please apply online.

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